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As you are likely aware, Recon Analytics runs the fastest, largest, most flexible customer insights service in the market. We survey over 200,000 mobile consumers, over 200,000 home internet consumers, and more than 20,000 businesses every year about their experiences …
Competition
Congress stands in the way of broadband competition
5G fixed wireless access (FWA) is transforming how Americans are accessing the internet. In less than three years, 7.9 million customers signed up with FWA as their preferred internet solution. Recon Analytics interviewed more than 40,000 home internet customers in …
The iPhone upgrade game
The launch of a new iPhone is still the most significant event in the wireless year. When consumers prepare to get their next iPhone, they are also undertaking a major financial decision and are often using that opportunity to evaluate …
North America MWC may not be as big as Barcelona, but it still provides value
By Daryl Schoolar
During the last week of September, GSMA, along with its partner CTIA, held their annual North America conference in Las Vegas. Given the regional focus of the conference, the news and activity coming from it pales in …
MobileX wins major prepaid points with Walmart deal
The world’s largest retailer created a unique partnership with Peter Adderton’s MobileX, making the new mobile provider an instant player in the prepaid business.
Walmart is the largest distribution channel for prepaid in the United States. At a minimum, due …
The Affordable Connectivity Program – Will Congress Do the Prudent Thing?
Recon Analytics recently conducted the largest survey run to date to assess whether consumers eligible for the Affordable Connectivity Program (ACP) are actually enrolling and if so, what they are using their ACP funds for.
We conducted nationwide consumer surveys …
The Happiest and Unhappiest Broadband Customers in the United States
One of the key questions around the happiest and unhappiest home internet counties is where they are and what the driver is behind the happiness and unhappiness. Every week, we ask our respondents a battery of questions around how satisfied …
Metamorphosis of Qualcomm
Qualcomm is the quintessential American tech company steeped it engineering excellence. Its genesis was the development of a new wireless standard called CDMA. Initially, it was written off as a failure, often ridiculed by its larger global rivals. It created …
Telecom has become recession proof
Inflation has become a top-of-mind concern for everyone, leaving consumers, businesses, and the investment community on the edge of their seats. How are consumers reacting to the largest increase in prices of the last four decades? Which businesses get impacted …
Cable leads in mobile, mobile leads in broadband
The converged communications industry is undergoing significant change. It has been well reported that fixed wireless access has captured most of the broadband industry’s growth, followed by fiber, with cable not adding customers, while DSL gets rapidly replaced. Recon Analytics’ …
