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As you are likely aware, Recon Analytics runs the fastest, largest, most flexible customer insights service in the market. We survey over 200,000 mobile consumers, over 200,000 home internet consumers, and more than 20,000 businesses every year about their experiences …
Digital Divide
The Affordable Connectivity Program – Will Congress Do the Prudent Thing?
Recon Analytics recently conducted the largest survey run to date to assess whether consumers eligible for the Affordable Connectivity Program (ACP) are actually enrolling and if so, what they are using their ACP funds for.
We conducted nationwide consumer surveys …
The Happiest and Unhappiest Broadband Customers in the United States
One of the key questions around the happiest and unhappiest home internet counties is where they are and what the driver is behind the happiness and unhappiness. Every week, we ask our respondents a battery of questions around how satisfied …
Spoiler Alert: There is No Broadband Nirvana in Europe
Lessons from the Field
Lessons from the Field
There is broad agreement in the United States that we need to increase broadband coverage and make broadband more affordable for low income Americans. To arrive to that conclusion, it is unnecessary …
Broadband for All – who pays? 71% of Americans want Google, Facebook, Amazon and the alike pay for it
Americans overwhelmingly support that broadband should be available to every American and that the funding base to achieve that should be broadened to every company that makes money through the internet.
More than 78% of respondents agreed that broadband internet …
Attempts to Close the Digital Divide — What has worked and what hasn’t?
Over the past 15 years, there have been several government initiatives to expand the adoption of broadband in the United States. At the same time, industry has been busily focused on extending the reach and capacity of both fixed and …
European Lessons on Broadbroad — A Look at Germany
For a country that is known for being as efficient, organized, and technologically advanced as Germany, its state of mobile networks constitutes a rare black mark. Germany is the third largest economy in the world with 82 million inhabitants (double …
Mobile is Colorblind
Stay-at-home orders, school closings, and social distancing have raised the issue of the digital divide in the United States. While the availability and affordability of connectivity is important, owning a device to access the internet is equally important. Broadband without …
